No Waiting Time Please

I believe no shopper like to queue up at the cashier to make payment. However, we can’t avoid such situation in our daily activities. We have to accept the fact and live with it. It is part of the Malaysian culture I guess.

I do believe all service provider like toll operator, bank, supermarket, pos office know about the problem, but they just no plan to improve it.

Why?

Because no complaint from their customer. Even there are, the voice of the dissatisfaction will not be loud enough to impact their business.

The photos below taken from Jaya Jusco Ayer Keroh Melaka, the cashier is crowded with a long queue most of the time, the situation getting worst during the peak hour.





I think the management of the World Class supermarket chain should do something to overcome the bottleneck at their cashier.

In business, priority should be given to the customer who ready to make payment. We can’t let them wait, even a single minute.