Thursday, May 4, 2017

Do You Set Expectation Before Invest In LSS Program ?

I used to receive feedback from GB/BB participants, they sign up for my GB/BB training because they hope to increase their value through the certification. (Nothing wrong, at least they come with a target behind).

What about the management who spend money to send their staff for the training? Have you ever ask yourself what do you expect from your investment ?

Do you want to spend money for the sake of increasing your staff market value?
Or to generate more value add to your organization through their knowledge ?

I have seen many manager who send their staff for my GB/BB training without an objective behind. The consequences are, GB who wish to earn more (especially Gen Y) leaving and those who stay are just forgot what they had been acquired once upon a time.

Bottom line, management is the biggest loser in this case.

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